Last Updated: October 2026

At Zinal Scents, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Information: Your name, phone number, email address, billing address, and shipping address.
• Order Information: Products purchased, order history, payment method, and delivery details.
• Technical Information: IP address, browser type, device information, cookies, and website usage data.
• Communication Information: Messages, inquiries, feedback, and customer support requests.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Confirm orders and provide shipping updates.
• Respond to customer inquiries and support requests.
• Improve our website, products, and shopping experience.
• Prevent fraudulent transactions and unauthorized activities.
• Send promotional offers and product updates where permitted.

3. Payment Information

Payments are processed through the payment methods available on our website. We do not intentionally store sensitive payment credentials, such as banking passwords or PINs. Payment information may be handled by the relevant payment service provider.

4. Sharing of Information

We do not sell your personal information to third parties. We may share necessary information with trusted service providers, including courier companies, payment processors, website hosting providers, and technical service providers, solely to support our business operations.

We may also disclose information where required by applicable law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behavior, and measure marketing performance. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online system or electronic transmission can be guaranteed to be completely secure.

7. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and any records we need to retain for legitimate business purposes.

8. Third-Party Services

Our website may contain links to third-party websites or use external services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when using their services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised update date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Zinal Scents through the contact details provided on our website.